Newest KB Articles

Notes on Multilingual ProductCart

Sat, 21 Apr 2012 03:45:17 GMT

There are some levels of infrastructure built into ProductCart for supporting multiple languages; however, to the best of my knowledge no one has ever been able to actually do it. Here are the basic issues:

There are several "languages" libraries called for in various contexts (not a big deal in and of itself)
There is a HUGE library of content here that would need to be translated (say, into Spanish). The main dictionary library has over 2000 lines. Then there's another hundred lines of so for shipping and another hundred lines of so for BTO (which may not be needed if one isn't running the BTO version, but I'm not certain). You would have to commit yourself to doing the translation work here.
There are lots of gaps in places that don't use the languages libraries and just have hard-coded English. There is no easy way to find all of these; they would have to be ferreted out in situation.
There is no support for swapping out graphics based on language. What's more, lots of graphics and icons run through "constants" stored in the database. Let's say the stuff above could be dealt with without too much pain ... this part -- having to find every icon and button in situation and add in the language layer would require a huge rewrite of the entire front end of the application. We'd have to be very smart about this to find a way to do it so that the application wouldn't be all but impossible to update for Service Packs and future version releases.
The design shell layer (header & footer wrapper) has no support for this. That layer would have to be thought through.
I'm quite sure there are other layers I haven't thought through yet too.
The big stumbling block is he datbase:

All of the category names & descriptions and product names & descriptions. The Category Generation for the navigation. The way bread crumbs are handled too. Not to mention any possible Content Pages. There is no infrastructure for that.

This is where I remember the whole concepts starts to break down badly.

Honestly, this would require a budget of at least $10K-$15K to sort out based on what all I know will have to be involved here. I do have some creative ideas that could provide a foundation for the big stumbling block issue, though, and keep it towards the low end of the range.

The really big challenge would be to do this and not make impractical to merge in future Service Packs and version Updates.

Comcast RBL Support

Sat, 14 Jan 2012 02:23:38 GMT

http://www.comcastsupport.com/sdcxuser/asp/comcast_blockedprovider.asp

How to Add Email Users to Your Account

Fri, 17 Jun 2011 17:56:34 GMT

Follow these steps to create a new user in SmarterMail:

Log in to the SmarterMail web interface as the domain administrator
Click the Settings icon.
Expand the Domain Settings folder.
Click Users.
Click New in the content pane toolbar.
In the Username field, type the desired username.
In the Authentication Mode field, select the appropriate authentication option from the list.
In the Password and Confirm Password fields, type the password for this account. Be sure to type the same password each time.
In the Display Name field, type the name that will appear on outgoing messages.
Enter a Reply-To Email Address, if desired.
In the Time Zone field, select the appropriate time zone from the list.
Click Save.

How to Configure your iPhone to Connect to your Email

Tue, 24 May 2011 18:24:09 GMT

The iPhone supports IMAP. IMAP will allow you to retrieve your emails from SmarterMail and leave the emails on the server. IMAP also allows for folder support.

Follow these steps to create a SmarterMail IMAP connection for an iPhone.

On the iPhone, tap Settings.
Tap Mail, Contacts, Calendars.
Tap Add Account.
Tap Other.
Tap Add Mail Account.
Complete the Name, Address (email address), Password and Description fields.
Click Next.
Ensure IMAP is selected.
Enter your incoming mail server information:
- Hostname is mail.your+domain.com
- Username is your full email address
- Password is the same password used to access webmail.
Enter your outgoing mail server information:
- Hostname is generally mail.your+domain.com
- Username is your full email address
- Password is the same password used to access webmail.
Tap Save.
The iPhone will attempt to establish an SSL connection to your IMAP and SMTP servers. If this fails, you will see the prompt, "Do you want to try setting up the account without SSL?"
- Tap No.
- Tap Save.
- When prompted, "This account may not be able to send or receive emails. Are you sure you want to save," tap Save.
Tap the account you just added (identified by your email address)
Scroll down and tap the SMTP button.
Select the server you just added, identified by the hostname from step 9.
Select OFF for Use SSL.
Select Password for Authentication
Select 587 for Server Port.
Tap the SMTP button to go back.
Tap your email address to go back.
Tap Advanced.
Scroll down to Incoming Settings.
Select OFF for Use SSL.
Select Password for Authentication.
Select 143 for Server Port.
Tap your email address to go back.
Tap Mail to go back.
Tap the Home button.
Tap the Mail App to check your configuration.